We are committed to protecting your privacy on-line.
We appreciate that you do not want the personal information you provide to us distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what controls you have.
Personal data we may collect about you
We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as: your name, address, date of birth, type of your skin and its eventual problems, e-mail address, telephone or mobile phone numbers, payment card information.
Your personal data will be used to provide the information, goods, services and samples of products offered through our website to you, for billing and order fulfillment.
If you sign up to our newsletter, we may use your e-mail address to send you information about our products and services. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by sending an email to email@example.com.
We may use your e-mail address to send you information about products or services that are the same as or similar to those that you have ordered from us and that we think you may find useful. We will do so only if you have indicated that you do not object to being contacted for these purposes. At any stage you have the right to ask us to stop using your personal data for direct marketing purposes by sending an email to firstname.lastname@example.org.
Furthermore your personal data will be used to:
- administer your account with us;
- verify and carry out financial transactions in relation to payments you make online;
- audit the downloading of data from our website;
- improve the layout and/or content of the pages of our website and customize them for
- identify visitors to our website;
- carry out research on our users’ demographics and tracking of sales data;
- allow, with your consent, carefully selected third parties to send you information directly which you may find useful regarding their products and services.
We may also monitor who accesses our website, for example we may automatically collect access information about you such as: the type of internet browser you use; the website from which you have come to our website and your IP address (the unique address which identifies your computer on the internet) which is automatically recognized by our web server. Such information enables us to assess and build a profile of our users.
We use this information to:
- improve the layout and/or content of the pages of our website and customize them for users;
Disclosure of your personal data
We may disclose your personal data:
- if we sell our business to a third party;
- to our agents and service providers (e.g. providers of web hosting or maintenance services);
- in any other case where we are required to do so by law or if we believe that such action is necessary to prevent fraud or cybercrime or to protect the website or the rights, property or personal safety of any person.
- We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.
We will use technical and organizational measures to safeguard your personal data, for example: your name, address, date of birth, type of your skin and its eventual problems, e-mail address, telephone or mobile phone numbers, payment card information
- access to your account is controlled by password and username which are unique to you;
- we store your personal data on secure servers;
- payment details are encrypted using SSL technology these details are kept only in our bank.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.
If you are concerned about your data, you have the right, subject to the payment of a small fee (currently15 Euro), to request access to the personal data, which we may hold or process about you.
In certain circumstances it may be necessary for us to transfer your personal data outside the European Economic Area (for example: when we inform forwarders about your address and the phone number) including to countries, which do not provide equivalent adequate protection for personal data. Where this is the case, we will take reasonable steps to ensure that your personal data is adequately protected in accordance with the requirements of the DPA.
Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an e-mail to [email@example.com]